Private SMS Policy

1. Purpose
Iceberg Cuts uses text messaging (SMS/MMS) to communicate with clients for legitimate business purposes, including:

  • Appointment confirmations and reminders
  • Service updates or scheduling changes
  • Important notifications related to your appointments
  • Occasional promotions or special offers (only if you have opted in)

 

2. Privacy & Security

Your phone number and personal information will never be sold, rented, or shared with third parties.

All client data, including names, phone numbers, and service history, is kept secure and confidential.

Messages are sent only by Iceberg Cuts and are not accessible to unauthorized users.

3. Consent (Opt-In & Opt-Out)

By providing your phone number or booking an appointment, you consent to receive SMS messages from Iceberg Cuts.

Message and data rates may apply.

You can opt out at any time by replying STOP to any message. After opting out, you will no longer receive SMS messages, including appointment reminders.

To request help, reply HELP or contact us at 775-902-2905.

4. Message Frequency

Appointment confirmations: sent immediately after booking

Appointment reminders: typically 24–48 hours before your appointment

Occasional promotions or updates: no more than 1–2 per month

5. Support Contact
If you have any questions about our SMS policy or need assistance, contact Iceberg Cuts at:

775-902-2905

Icebergcuts@gmail.com